Network problems at our hosting provider

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webwit
Wild Duck

17 Nov 2013, 15:21

Our hosting provider Hetzner seems to be under attack right now, resulting in unpredictable response times. We were not reachable for 15-30 minutes, and some people still report problems. From their status page:
Networkfault in consequence of incoming
Type: Fault report
Categories: Network
Start: November 17, 2013 1:30:00 PM CET
End: Unknown
Description: We have unfortunately just experienced a large incoming attack on a server in RZ19.

We have resolved the issue and are currently dropping the udp traffic for 144.76.36.0/27. It appears the Attack switches targets, we'll may need to put additional IP or Subnet on this filter rules.

We apologize for any inconvenience caused.

Thank you for your understanding.
Update: November 17, 2013 2:42:00 PM CET
Please avoid further support and telephone inquiries, as there already is at this time too a corresponding delay in the processing.

Thank you for your understanding.
Update: November 17, 2013 3:30:00 PM CET
During the Peak the Attack has overflow one of our Uplinks. Our Countermeasure are now showing effect. Unfortunately the result is that also customers from other DCs might got affected.

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