I'm not very fond of doing things like this publicly, but since my PMs dont get any response I guess I'm left with no option. I really don't like internet drama… Oh well, screw it. Here goes.
In October I paid for my R7 order. But the bot kept sending me invoices saying I hadn't paid, and the deadline for the rebate drew closer (should have anticipated that it would be pushed back, silly me). Looking through my transfer history, I couldn't see any outgoing payment to 7bits account. I assumed I had just messed up the initial payment somehow, and made a second transfer. But apparently my bank's web page was just acting up (they're trying out some kind of beta of their 'new and improved internet bank experience'). And now I have something like 238 USD in excess funds. That's of course on me. Or, well, on my bank I guess. And I can live with having to wait a while for that money, as long as I get it back. But 7bit has had my bank info for over a month
now, and nothing happens.
I get that things can be forgotten. But when I send two reminders through PMs, and see that they are read but still don't get any money and not even a response, then I think it's fairly reasonable to become either annoyed or slightly worried. Annoyed, because if there really is no time to get it done at the moment (unlikely, since it takes a few minutes tops) then just saying so in a PM is what you'd expect someone to do. Worried, because it makes me wonder if the reason I get neither money nor response is that the money's not there anymore, but has gone into paying for R6 shipping or some other shenanigans.
I'm not trying to get out of paying for stuff I've ordered, nor cancel anything. I just want money back that was sent by mistake. I've sunk a few hundred dollars into R5–7 – I think that makes me entitled to at least a response, no? And if this is indicative of how things are managed when there's a slip-up, then maybe i should
just jump ship on this whole R7 thing. Because a GB like this is built on trust and reciprocity, and honestly those two are quickly eroding as far as I'm concerned. If for some reason the money is not there to be transferred, I'd at least like to know.
Two months later, still no bank transfer – nor a response. At this point, I'm leaning towards just writing the whole thing off as a loss and move on. Sent a 'CLEARALL' to the bot, more on principle than anything else, but I doubt I'll ever see that money. Does that count as rage-quitting a group buy? I guess it does. Oh well.
A while back a user PM:ed me asking if buying R6 leftovers was a wise thing to do, given that there where some rumblings about trouble with PayPal collectors etc. Based on my experience with R5, I said yes. Had I been asked the same thing today, I'm not sure what I would have answered. And that's honestly a damn shame.
I really like my R5 keycaps, and I'm sure the R6 and R7 stuff will be just as awesome when/if it finally gets produced. But I'm kind of fed up with this
part of it. There are some quirks to this GB process that are quite charming in their old-school way, but for me personally we're way past that point of quaint and well into WTF territory by now. I can live with wait times and bots, but there has to be some basic level of reciprocity.