I have this strange issue while I am gamming and working from home. My keyboard freezes in the middle of anything I am doing while I am connected to the docking station OR connected to my gaming PC directly via the USB ports. I cannot type but the LED lights still stay on and the pattern are frozen.
I tried resetting the keyboard via disconnecting it and pressing and holding the ESC key and I tried force updating the firmware as well and have the same issues.
Since this morning working from home, I have disconnected the keyboard 10 times now so I can work properly. I must say I am not impressed considering the brand name and how much it costed me to get this keyboard. I have started to loose patience now. I technically cannot play any online games now without getting defeated!!
Immediate help is appreciated. Thank you.