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A perfect match

Posted: 18 May 2023, 22:58
by apastuszak
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2 weeks ago I bought a X-Keys L-Trac trackball. Sadly, they only make them in black now. The trackball from Amazon arrived a scuffed up. So, I ordered a replacement. The replacement was also scuffed up.

I reached out to P.I. Engineering, and they told me to return one trackball to them, and one to Amazon. Support reached out and told me they would replace the top case, the bottom case and the button assembly. So, I politely asked if there was any way to replace these with beige parts. They found some NOS beige parts in the warehouse and really did me a solid.

I probably have the only glowing blue ball L-Track in beige.

I'm thrilled with the results.

Re: A perfect match

Posted: 20 May 2023, 06:16
by micrex22
Oh wow nice; that's a stellar colour combination, congrats.

I wonder if they still have any beige parts left :o

Re: A perfect match

Posted: 24 May 2023, 22:34
by apastuszak
Send them an email and see what they say.