Just discovered this amazing site , I thought I would share my story with sonder design a startup keyboard company that has been taking preorders for years, I don’t want to sound hard, but I’m pretty sure I’ve been scammed, I just dont want anyone else to fall for the same scam.
A few years back I paid for a keyboard with a startup company I don’t know if you heard of them “Sonder Design”
![Image](https://sonderdesign.com/wp-content/uploads/2015/02/Keyshot-Render-v01-20160528-cropped.gif)
Infinite possibilities at your fingertips
World’s first E Ink™ keyboard
![Image](https://sonderdesign.com/wp-content/uploads/2015/02/Desktop121.gif)
of course I never got the keyboard despite many communications with them but every time if I nag enough they would reply with “sorry for the delay your order was stuck” or “didn’t go out with the previous patch” , as if someone has ever got a unit , Then they promise to send me a unit with the next patch that will take three or more monthes (which never happens), but I guess they are counting on me cooling down and forgetting about it.
Even more amazing that if you search online you will not see any one stating that this is a scam , (which it clearly is considering they are still taking preorders after all these years).
Instead what you will find are big companies interviewing them and praising them (I think they got an award at some point, but not sure) , and I’m talking about the likes of (Ycombinator) and (techcrunch) who just interviewed them lately, and there time frame is as always next year
![Confused :?](./images/smilies/icon_e_confused.gif)
https://youtu.be/M7WwDmE82E8
You can see I replied to sonder on that video when they welcomed any questions, providing all the information about my purchase and the reply I got is, what email have you been communicating with? As if to say we never heard from you, I replied providing them with the email (which by the way is the same email they always use) , and invoce number , you can see it in my comment on the TechCrunch video, but no reply since then.
For anyone wondering, The email I contacted before and used to get reply from is [redacted]@sonderdesign.com and my invoice ID is (WC-3175) on May 17, 2016 and the last email I got was on Oct,18 2017 telling me that my order was no longer stuck in processing but they were sold out and I have to wait for the December / January batch of 2018.
I sent an email the same day asking for clarification what it means that you are sold out and if any units have already been shipped before, but never heard back or received anything since then.
Please don’t take my word for it, investigate by contacting them and asking if you preorder today how long will it take to get a unit? This has been going on for years so lots of people must have fallen for it.
I even asked them if there was a delay I would accept if I'm updated but instead they seem to be deceptive by continuing to promise dates and disappearing or implying that they are sold out.
I wish that I'm wrong, and they are a real company, if someone has ever seen a unit please tell me, if not please inform people of the scam so this doesn't happen to anyone else.